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INSURANCE
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INSURANCE(Source: Bureau of Labor Statistics)

About INSURANCE

Insurance agents sell policies that provide various types of insurance coverage, to new clients or continuing policyholders. Agents are sometimes referred to as underwriters, since they may be required to estimate insurance risks on some policies. Occupations within the field include: actuary, branch manager, brokerage manager, claims examiner, underwriter, sales manager.

The insurance industry consists mainly of insurance carriers (or insurers) and insurance agencies and brokerages. In general, insurance carriers are large companies that provide insurance and assume the risks covered by the policy. Insurance agencies and brokerages sell insurance policies for the carriers. While some of these establishments are directly affiliated with a particular insurer and sell only that carrier's policies, many are independent and are thus free to market the policies of a variety of insurance carriers. In addition to supporting these two primary components, the insurance industry includes establishments that provide other insurance-related services, such as claims adjustment or third-party administration of insurance and pension funds.

More than 28 percent of insurance workers are in management or business and financial operations occupations. Marketing and sales managers constitute the majority of managers in carriers' local sales offices and in the insurance sales agents segment. These employees sell insurance products, work with clients, and supervise staff. Other managers who work in their companies' home offices are in charge of functions such as actuarial calculations, policy issuance, accounting, and investments.

About 15 percent of wage and salary employees in the industry are sales workers, selling policies to individuals and businesses. Insurance sales agents, also referred to as producers, may work as exclusive agents, or captive agents, selling for one company, or as independent agents selling for several companies. Through regular contact with clients, agents are able to update coverage, assist with claims, ensure customer satisfaction, and obtain referrals. Insurance sales agents may sell many types of insurance, including life, annuities, property-casualty, health, and disability insurance. Many insurance sales agents are involved in "cross-selling" or "total account development," which means that, besides offering insurance, they have become licensed to sell mutual funds, annuities, and other securities. These agents usually find their own customers and ensure that the policies sold meet the specific needs of their policyholders.

Occupation Highlights:

  • While corporate downsizing, computerization, and changes in business practices will limit job growth in this large industry, numerous job openings are expected, enabling new workers to replace those who leave or retire.
  • Growing areas of the insurance industry are medical services and health insurance and the industry's expansion into the broader financial services field.
  • A combination of courses in the social sciences, business, and behavioral sciences is useful.
  • Office and administrative occupations usually require a high school diploma, whereas employers prefer college graduates for sales, managerial, and professional jobs.


Earnings (Source: Occupational Outlook Handbook)
Median hourly earnings of the largest occupations in insurance, 2002



 
Occupation Insurance carriers and related activities All industries
General medical and surgical hospitals$43.24 $32.80
First-line supervisors / managers of office and administrative support workers $22.59 $18.66
Insurance underwriters 22.02 21.92
Claims adjusters, examiners, and investigators 20.79 20.68
Insurance sales agents 19.73 19.59
Executive secretaries and administrative assistants 16.72 16.06
Insurance claims and policy processing clerks 13.96 13.88
Bookkeeping, accounting, and auditing clerks 13.90 13.16
Customer service representatives 13.67 12.62
Secretaries, except legal, medical, and executive 12.21 12.16
Office clerks, general 10.83 10.71


Additional Resources:

Insurance Information Institute
110 William St.
New York, NY 10038
www.iii.org

For information about careers in the life insurance industry, contact:

LIMRA International
P.O. Box 203
Hartford, CT 16141-0208

National Association of Health Underwriters
2000 North 14th St., Suite 450
Arlington, VA 22201
www.nahu.org

The American Institute for CPCU/Insurance Institute of America
720 South Providence Rd
Malvern, PA 19355
www.aicpcu.org

Independent Insurance Agents of America
127 South Peyton St.
Alexandria, VA 22314
www.iiaa.org

Insurance Vocational Education Student Training (InVEST)
127 South Peyton St.
Alexandria, VA 22314.
www.investprogram.org

National Association of Professional Insurance Agents
400 North Washington St.
Alexandria, VA 22314.

The American College
270 Bryn Mawr Ave.
Bryn Mawr, PA 19010
www.amercoll.edu

The National Alliance for Insurance Education and Research
P.O. Box 27027
Austin, TX 78755.
www.aicpcu.org

Occupational Outlook Handbook
http://bls.gov/oco

Citation:

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2004-05 Edition, Insurance, and on the Internet at
http://www.bls.gov/oco/cg/cgs028.htm




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